Can I start to use the SIM card immediately after I get the SIM card from Yes?.Yes, we will provide you with a new Yes SIM card when you switch to Yes. Do I get a new SIM card when I switch to Yes? Your existing services with your current mobile service provider will automatically be terminated once you have successfully switched to Yes. No, you do not have to cancel your existing service plan. Do I need to cancel my existing service plan before I switch to Yes?.Please take note: Any request and payment made for MNP will not be refundable. Upon successful switch, you will not be able to cancel your request. You can cancel your switch-in request if your request is still being processed. There will be no service interruptions from Yes. However, if you intend to be overseas during the switch-in process, you may need to check with your current service provider if there will be any interruptions for roaming services. There will not be any service interruptions during the switch-in process. Will I face any service interruptions during the switch-in process?.Alternatively, you may check via MyYes app. Port in request done via Yes Store or Yes Authorized Dealer, customer’s status will be notified via SMS notification. Why am I unable to check the status of my switch-in request via MyYes app?. ![]() Yes, you may check the port in status via MyYes app by pressing the “Switch to Yes” icon and click “Check Status”.
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